Responsible for providing customer service to online Applicants and existing Policy Holders. This Associate will contact new policy holders upon receipt of information indicating an initial premium has not been honored by the applicant/policy owner’s bank or credit card provider. Associate will be responsible for conservation efforts related to these policies.
Associate's degree (A.A.) or equivalent from two year college or technical school; and two years related experience; or equivalent combination of education and experience. Previous experience in customer service, including answering inbound calls and handling escalated customer issues.
Efinancial is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Efinancial is an At-Will Employer.